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1.
Treatment of personal Information ? |
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Our
web site provides information about our
products and services and also provides
visitors with an opportunity to communicate
any questions, comments or suggestions that
they may have about our products and
services via email.
At Teong Sheng, we are committed to
protecting your privacy. This Privacy Policy
is to advise visitors to our web site about
our treatment of the personal information
that you voluntarily provide to us, for
example, by entering a customer services web
pages or through an email exchange with
Teong Sheng, and the information that our
server collects while you are accessing our
web site.
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| 2.
What Personal Information do we collect ? |
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When
you sign up for a Teong Sheng account, we
ask that you give us your name, e-mail
address, and month and year of birth that
you voluntarily provide to us. We also ask
that you tell us how you heard about Teong
Sheng.
When you connect to our Web site, we will
detect your IP address and store a cookie on
your computer.
When you fill out a form on our site
requesting technical support, information,
or free services, we ask you for your
contact information and other information
relevant to that particular service.
When you fill out a form on our site
requesting a paid service, we only collect
relevant financial information that you
voluntarily provide to us. (such as a credit
card number or bank account number).
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| 3.
How does we use your information ? |
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Your
contact information from the sign-up form is
used to send you information about our
company and products. Teong Sheng uses this
information to contact you about various
products and services that may be of
interest to you. Any demographic information
you provide us is used only in broad
aggregate form and is not passed on unless
you sign up to receive targeted newsletters
from us. In that case, such
information is needed to provide you with
information that will appeal to you.
Your unique IP address is used only when we
need to diagnose technical problems with our
site. We use cookies to correctly deliver
account information to you.
change any fees or charges for use of the
Site, including instituting new or increased
fees or charges for the use of the Site or
any other related services or feature
thereof. Teong Sheng may modify this
Agreement at any time by Teong Sheng posting
the modified terms on this Site, and your
continued use of the Site thereafter shall
be deemed acceptance of those terms and
conditions.
Any information you provide to us through a
form requesting technical support,
information, or free services is used in for
that specific situation only. The
information you submit is not saved or used
for any other purpose.
Any information you provide to us through
email is used to administer and improve our
Site and answer the subject of your query or
send you promotional information about
products or services that may be of interest
to you.
- You may send us a comment or
suggestion about how we may improve our
site, or
- You may have a question about a
particular product, or
- You may restrict our email
communication with you at any time,
either by replying to an individual
email with the words "Please remove
me from your email list", or by
sending an email to the email address
below requesting that we not send
information to you.
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| 4.
How private is my account information ? |
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Teong
Sheng ensures the confidentiality of all
information you provide about yourself when
you sign up as a member. We will not share
your information with any third party
without your express permission or a valid
court order. An exception to this is when
you sign up for our optional newsletters. In
such circumstances only the demographic data
you have provided us will be sent to our
newsletter partners.
You have exclusive access to your account
information when you login to
www.teongsheng.com. Our Technical Support
staff has access to your account
information, which we view only when
technical support or maintenance requires
it.
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5.
How Secure is my account information ? |
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Teong
Sheng has security measures in place
that filter and block known offenders
and methods of intrusion into our
system. These measures protect the
loss, misuse, and alteration of the
information under our control.
We do not sell, trade or rent your
personal information to any third
parties outside the Teong Sheng Group.
We may transfer your personal
information to a related or affiliated
company within the Teong Sheng Group
nearest to you so that they may use it
to communicate with you as described
above.
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| 6.
How do I update my account information, delete or deactivate my account information from
Teong Sheng's database? |
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If
you wish to have access to the personal
information that we retain at Teong Sheng,
or you wish to edit, correct, update or
delete your personal information, please
send us an email at
jenny@teongsheng.com
or cshua@teongsheng.com
or marcus@teongsheng.com
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Your account will be edited, corrected,
updated or permanently removed from our
database and no record of it will remain.
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7. Change
to Our Privacy Policy : |
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Teong
Sheng will not use your personal information
for purposes not disclosed in this Privacy
Policy without first obtaining your consent.
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8. Questions,
comments or suggestions about Our Privacy
Policy : |
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If
you have any questions or comments or
concerns about the handling of your personal
information, please contact us by email at cschua@teongsheng.com
or jenny@teongsheng.com
or marcus@teongsheng.com
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